Reddit ’s former CEO Ellen Pao write a melancholic op - male erecticle dysfunction about the molestation she faced and the overall land of Internet communities . Her outlook is pretty bleak .
In the piece , Pao connects the treatment she received by Reddit mobs with overall statistics on net intimidation :
Fully 40 percent of online users have experience intimidation , molestation and deterrence , according to Pew Research . Some 70 pct of user between historic period 18 and 24 say they ’ve been the target of harrier .
She does n’t say how the field of honor can be won back , though it appear that Reddit had been making an effort under her leaders to do more on the troll - fighting front :
We doubled the size of our community - management team . We impart in two experienced director to improve our operation , training and overall leadership . We added to our engineering team . We charter a product manager to help develop tools to help oneself our volunteer moderator .
It ’s clear from the response to the sack of AMA coordinator Victoria Taylor that these actions had not been efficacious nor fast enough . As a former net moderator , I can say that robust squad of well - trained humans and improved tool are absolutely crucial , and perhaps the only viable “ locating . ” But at last you ’re still only a drop in the bucketful , feature to answer to reports of abuse after the fact , and human error can muff up into monolithic community thaw - downs . This is the lesson that Reddit is learning the hard way , and Pao now knows as a injured party of “ war . ”
you could read her op - ed in full here : Ellen Pao : Trolls are winning battle for the Internet
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